Privacy Policy
Last updated: April 21, 2026
1. Information We Collect
We collect information you provide directly, including: name, email address, phone number, country of residence, and identity verification data processed by our licensed compliance and identity-verification partners. We also collect blockchain transaction data associated with your wallet addresses.
2. How We Use Your Information
Your information is used to: create and manage your account, process identity verification through our compliance partners, facilitate fiat-to-crypto and crypto-to-fiat transactions, comply with AML/KYC regulatory requirements, send transaction notifications, and improve our services.
3. Information Sharing
We share your information with our licensed compliance and payment partners (for KYC/identity verification and transaction processing), blockchain analytics providers (for AML compliance), and legal authorities when required by applicable law. We do not sell your personal data to third parties.
4. Data Retention
We retain your personal data for as long as your account is active and for additional periods as required for legal compliance, dispute resolution, and fraud prevention. Identity verification records are retained for a minimum of 5 years per applicable regulations.
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, regular security audits, and secure storage of credentials. However, no internet transmission is completely secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to: access your personal data, correct inaccurate data, request deletion of your data, restrict processing, object to processing, and data portability. Contact us at privacy@nexonelink.com to exercise these rights.
7. Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. You can manage cookie preferences through your browser settings.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance.
10. Contact Us
For privacy-related questions or to exercise your data rights, contact our Data Protection Officer at privacy@nexonelink.com.
OneLink Pay is a technology & services platform; payment, stablecoin and related financial services are provided by regulated financial institutions in our network.